Microsoft’s Project Natick underwater data center experiment confirms viability of seafloor data storage

Microsoft has concluded a years-long experiment involving use of a shipping container-sized underwater data center, placed on the sea floor off the cost of Scotland’s Orkney Islands. The company pulled its “Project Natick” underwater data warehouse up out of the water earlier this year (at the beginning of the summer) and spent the last few months studying the data center, and the air it contained, to determine the model’s viability.

AT&T customers can now make and receive calls via Alexa

Amazon this morning announced it’s teaming up with AT&T on a new feature that will allow some AT&T customers to make and receive phone calls through their Alexa-enabled devices, like an Amazon Echo smart speaker. Once enabled, customers with supported devices will be able to speak to the Alexa digital assistant to start a phone call or answer an incoming call, even if their phone is out of reach, turned off or out of battery.

The feature, “AT&T calling with Alexa,” has to first be set up under the user’s Alexa account.

To do so, users who want to enable the option will need to go to the “Communication” section in their Alexa app’s Settings. From there, you’ll select “AT&T” and then follow the on-screen instructions to link your mobile number.

Once linked, AT&T customers will be able to say things like “Alexa, call Jessica,” or “Alexa, dial XXX-XXX-XXXX” (where the Xes represent someone’s phone number).

When a call is coming in, Alexa will announce the call by saying, “Incoming call from James,” or whomever is ringing you. You can respond, “Alexa, answer,” to pick up, then speak to the caller via your Alexa device.

There are a few different ways to control when you want to receive incoming calls.

You can create an Alexa Routine that specifies you’ll only receive your calls through Alexa during workday hours of 9 a.m. to 5 p.m., for example. You could also make a routine that allowed you to disable AT&T calls on your device when you said a trigger phrase, like “Alexa, I’m leaving home.” Plus, you can manually turn off the feature when you’re leaving the house by switching on the “Away Mode” setting in the Alexa app.

The new feature is made possible by AT&T’s NumberSync service that allows users to make and receive phone calls on smartwatches, tablets, computers and, now, Alexa devices. There’s no cost associated with using the feature, which is included with all eligible AT&T mobile plans.

Amazon says AT&T Calling with Alexa is available on post-paid plans for those customers who have a compatible HD-voice mobile phone, like an iPhone or Samsung Galaxy device, among many others.

While only AT&T customers in the U.S. can take advantage of the feature, they’re able to place outgoing calls to numbers across Mexico, Canada and the U.K., as well as the U.S.

Amazon declined to say if it plans to offer a similar feature to customers with other carriers, but says it will respond to user feedback to evolve the feature over time.

This is not the first feature designed to make Alexa devices a tool for communication.

Amazon has already tried to make its Alexa devices work like a cross between a home intercom and a phone. With features like Drop-In, users can check in on family members in other parts of the home. Or they could use Announcements to broadcast messages, like “Dinner’s ready!” Meanwhile, calling features like Alexa-to-Alexa Calling or Alexa Outbound Calling have allowed users to make free phone calls to both other Alexa users and most mobile and landline numbers in the U.S., U.K., Canada and Mexico through Alexa devices or the Alexa app.

However, these features didn’t support incoming calls or calls to emergency services, like 911, so they weren’t full phone replacements.

Arguably, it may also be hard to get users to change their habit of using their cell phone in favor of an Alexa device, given that many people tend to keep phones nearby at all times, even when at home.

By offering a way to tie an Alexa device to a real phone number, however, users may be more inclined to try calling through Alexa.

The feature could also benefit the elderly, who couldn’t get to their phone in time, in the event of an emergency, or those with other special needs or disabilities that make walking over to a cell phone to answer a call more difficult.

Unfortunately, there’s still a major roadblock to using this service: spam calls. So many calls today are unwanted robocalls and spam. Having them announced over Alexa could become more of an annoyance than a help, unless users already subscribe to an advanced call blocker service.

Amazon says the new feature is live today across the U.S.

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Voice assistants don’t work for kids: The problem with speech recognition in the classroom

Before the pandemic, more than 40% of new internet users were children. Estimates now suggest that children’s screen time has surged by 60% or more with children 12 and under spending upward of five hours per day on screens (with all of the associated benefits and perils).

Although it’s easy to marvel at the technological prowess of digital natives, educators (and parents) are painfully aware that young “remote learners” often struggle to navigate the keyboards, menus and interfaces required to make good on the promise of education technology.

Against that backdrop, voice-enabled digital assistants hold out hope of a more frictionless interaction with technology. But while kids are fond of asking Alexa or Siri to beatbox, tell jokes or make animal sounds, parents and teachers know that these systems have trouble comprehending their youngest users once they deviate from predictable requests.

The challenge stems from the fact that the speech recognition software that powers popular voice assistants like Alexa, Siri and Google was never designed for use with children, whose voices, language and behavior are far more complex than that of adults.

It is not just that kid’s voices are squeakier, their vocal tracts are thinner and shorter, their vocal folds smaller and their larynx has not yet fully developed. This results in very different speech patterns than that of an older child or an adult.

From the graphic below it is easy to see that simply changing the pitch of adult voices used to train speech recognition fails to reproduce the complexity of information required to comprehend a child’s speech. Children’s language structures and patterns vary greatly. They make leaps in syntax, pronunciation and grammar that need to be taken into account by the natural language processing component of speech recognition systems. That complexity is compounded by interspeaker variability among children at a wide range of different developmental stages that need not be accounted for with adult speech.

Changing the pitch of adult voices used to train speech recognition fails to reproduce the complexity of information required to comprehend a child’s speech. Image Credits: SoapBox Labs

A child’s speech behavior is not just more variable than adults, it is wildly erratic. Children over-enunciate words, elongate certain syllables, punctuate each word as they think aloud or skip some words entirely. Their speech patterns are not beholden to common cadences familiar to systems built for adult users. As adults, we have learned how to best interact with these devices, how to elicit the best response. We straighten ourselves up, we formulate the request in our heads, modify it based on learned behavior and we speak our requests out loud, inhale a deep breath … “Alexa … ” Kids simply blurt out their unthought out requests as if Siri or Alexa were human, and more often than not get an erroneous or canned response.

In an educational setting, these challenges are exacerbated by the fact that speech recognition must grapple with not just ambient noise and the unpredictability of the classroom, but changes in a child’s speech throughout the year, and the multiplicity of accents and dialects in a typical elementary school. Physical, language and behavioral differences between kids and adults also increase dramatically the younger the child. That means that young learners, who stand to benefit most from speech recognition, are the most difficult for developers to build for.

To account for and understand the highly varied quirks of children’s language requires speech recognition systems built to intentionally learn from the ways kids speak. Children’s speech cannot be treated simply as just another accent or dialect for speech recognition to accommodate; it’s fundamentally and practically different, and it changes as children grow and develop physically as well as in language skills.

Unlike most consumer contexts, accuracy has profound implications for children. A system that tells a kid they are wrong when they are right (false negative) damages their confidence; that tells them they are right when they are wrong (false positive) risks socioemotional (and psychometric) harm. In an entertainment setting, in apps, gaming, robotics and smart toys, these false negatives or positives lead to frustrating experiences. In schools, errors, misunderstanding or canned responses can have far more profound educational — and equity — implications.

Well-documented bias in speech recognition can, for example, have pernicious effects with children. It is not acceptable for a product to work with poorer accuracy — delivering false positives and negatives — for kids of a certain demographic or socioeconomic background. A growing body of research suggests that voice can be an extremely valuable interface for kids but we cannot allow or ignore the potential for it to magnify already endemic biases and inequities in our schools.

Speech recognition has the potential to be a powerful tool for kids at home and in the classroom. It can fill critical gaps in supporting children through the stages of literacy and language learning, helping kids better understand — and be understood by — the world around them. It can pave the way for a new era of  “invisible” observational measures that work reliably, even in a remote setting. But most of today’s speech recognition tools are ill-suited to this goal. The technologies found in Siri, Alexa and other voice assistants have a job to do — to understand adults who speak clearly and predictably — and, for the most part, they do that job well. If speech recognition is to work for kids, it has to be modeled for, and respond to, their unique voices, language and behaviors.

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Peloton launches new Bike+ and Tread smart home gym equipment, both at $2,495

Peloton has launched two new products for its home smart gym lineup, the Bike+ ($2,495) and the Tread ($2,495). While both carry the same price tag, the new exercise bike joins as the premium version of Peloton’s original stationary cycle, which will remain on sale at $1,895, and the Tread is the new entry-level Peloton treadmill product, with the original becoming the Tread+ at $4,295. Both products were leaked by Bloomberg last week prior to their official unveiling on Tuesday.

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Sennheiser’s MKE 200 on-camera microphone is the perfect home videoconferencing upgrade

Sennheiser just released a new on-camera, directional microphone. The compact MKE 200 ($99.95) puts a lot of convenience and performance into a small, portable package — one that’s great for go-anywhere vlogging once that’s a reasonable option again, and one that provides a fantastic, but affordable, upgrade for your at-home video conferencing setup in the meantime.

Qualcomm-powered Chinese XR startup Nreal raises $40 million

Nreal, one of the most-watched mixed reality startups in China, just secured million from a group of high-profile investors in a Series B round that could potentially bring more adoption to its portable augmented headsets.

Kuaishou, the archrival to TikTok’s Chinese version Douyin, led the round, marking yet another video platform to establish links with Nreal, following existing investor iQiyi, China’s own Netflix. Like other major video streaming sites around the world, Kuaishou and iQiyi have dabbled in making augmented reality content, and securing a hardware partner will no doubt be instrumental to their early experiments.

Other backers in the round with plentiful industry resources include GP Capital, which counts state-owned financial holding group Shanghai International Group and major Chinese movie studio Hengdian Group as investors; CCEIF Fund, set up by state-owned telecom equipment maker China Electronics Corporation and state-backed investment bank China International Capital Corporation; GL Ventures, the early-stage fund set up by prominent private equity firm Hillhouse Capital; and Sequoia Capital China.

In early 2019, Nreal brought onboard Xiaomi founder’s venture fund Shunwei Capital for its $15 million Series A funding. As I wrote at the time, AR, VR, MR, XR — whichever marketing coinage you prefer — will certainly be a key piece in Xiaomi’s Internet of Things empire. It’s not hard to see the phone titan sourcing smart glasses from Nreal down the road.

The other key partner of Nreal, a three-year-old company, is Qualcomm . The chipmaker has played an active part in China’s 5G rollout, powering major Chinese phone makers’ next-gen handsets. It supplies Nreal with its Snapdragon processors, allowing the startup’s lightweight mixed reality glasses to easily plug into an Android phone.

“Its closer partnership with Qualcomm will allow it to access Qualcomm’s network of customers, including telecoms companies,” Seewan Toong, an industry consultant on AR and VR, told TechCrunch.

Indeed, the mixed reality developer has already signed a deal with Japanese telco KDDI and in Korea, it’s working with LG’s cellular carrier LG Uplus Corp.

The latest round brings Nreal’s total raise to more than $70 million and will accelerate mass adoption of its mixed reality technology in the 5G era, the company said.

It remains to be seen how Nreal will live up to its promise, secure users at scale and move beyond being a mere poster child for tech giants’ mixed reality ambitions. So far its deals with big telcos are in a way reminiscent of that of Magic Leap, which has been in a legal spat with Nreal, though the Chinese company appears to burn through less cash so far. The troubled American company is currently pivoting to relying on enterprise customers after failing to crack the consumer market.

“Nreal is patient and not in a rush to show they can start selling high volume. It’s trying to prove that there’s a user scenario for its technology,” said Toong.

Peloton said to be launching new, cheaper treadmill and higher-end stationary smart bike

Peloton is reportedly getting ready to add to its product lineup with two new products at either end of its pricing spectrum, according to Bloomberg. The workout tech company is planning both a cheaper, entry-level smart treadmill, and a higher-end version of its stationary exercise bike, with an announcement set to take place as early as sometime next week, in time for its quarterly financial earnings.

The new products would come alongside a price drop for its existing exercise bike, to a price point under $1,900, according to the report. While the new “Bike+” will retail for more than the current price of the existing model, the price drop will help Peloton stoke the high demand for its products resulting from the closure of gyms and social distancing measures instituted in response to the COVID-19 pandemic.

Peloton’s new “Tread” treadmill will retail for less than $3,000, according to Bloomberg’s sources, which is a considerable discount versus the $4,295 asking price for the existing model. That one will remain on sale as a premium offering, and the new version will reportedly more closely resemble a traditional home treadmill in terms of materials and construction, allowing for the cheaper asking price.

The new, upscale Bike+ model will also reportedly feature a repositionable smart display, which will help it serve as the centerpiece of a more comprehensive home gym that includes strength training and other kinds of guided workouts. Peloton’s hardware products are what helped distinguish it in the exercise market, but it has built another strong business on subscription plans and app-guided workouts, which are available with or without its home gym equipment.

The new treadmill will likely go to market before the upgraded smart bike, in terms of availability, according to the report. Peloton’s main blocker for customer base expansion is probably its relatively high point of entry, in terms of its in-house hardware, so that makes a lot of sense if the company is looking to capitalize on general consumer appetite for at-home fitness solutions during the COVID-19 crisis.

Amazon launches an Alexa service for property managers

Amazon wants to bring Alexa to property managers. The company this morning launched a new service, Alexa for Residential, that aims to make it easier for property managers to set up and maintain Alexa-powered smart home experiences in their buildings, like condos or apartment complexes. At launch, IOTAS, STRATIS and Sentient Property Services will be among the first smart home integrators to use the Alexa for Residential service.

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Nintendo rips the seal off the next generation of nostalgia, but fans fret

It has always been considered a matter of if, and not when, Nintendo would begin capitalizing in earnest on content from beyond the SNES generation. The company is finally showing its intent to do so today — but with an uneven approach that leaves some fans worried about its intentions for other all-time gaming classics from the 64-bit era and beyond.